--- title: "Disconnect the BizPrint desktop app or switch to another station" description: "Disconnect the BizPrint desktop app from its station, then sign in again to connect it to the same or a different station." url: https://docs.getbizprint.com/manage/desktop-disconnect/ section: "Manage" last_updated: 2026-11-12 --- # Disconnect the BizPrint desktop app or switch to another station Section: Manage > Disconnect the BizPrint desktop app from its station, then sign in again to connect it to the same or a different station. This page shows you how to disconnect the [BizPrint desktop app](https://docs.getbizprint.com/start-here/glossary/#bizprint-desktop-app) from its [station](https://docs.getbizprint.com/start-here/glossary/#station) and connect it again, for example to move the computer to a different station. It is for merchants and staff using the BizPrint desktop app on Windows, Mac or Linux. For the [BizPrint Android app](https://docs.getbizprint.com/start-here/glossary/#bizprint-android-app), see [Keep the BizPrint Android app running so it can print](https://docs.getbizprint.com/manage/android-background/). ## What Disconnect does While the app is disconnected, this computer does not receive [print jobs](https://docs.getbizprint.com/start-here/glossary/#print-job) from BizPrint. Your station and its [printers](https://docs.getbizprint.com/start-here/glossary/#printer) stay in the [BizPrint dashboard](https://docs.getbizprint.com/start-here/glossary/#bizprint-dashboard). Nothing is deleted. If your order source keeps sending jobs to this station while it is disconnected, they wait or are archived, depending on your **Archive offline print jobs** setting. See [Choose what happens to BizPrint print jobs when a station is offline](https://docs.getbizprint.com/manage/archive-offline-jobs/). ## Disconnect the app 1. Start the BizPrint desktop app, if it is not running. 2. Open the menu of the BizPrint icon in the system tray (the menu bar on a Mac). 3. Choose **Open Settings**. The app’s home screen opens. 4. Check that the home screen shows **Successfully Connected**. 5. Click **Disconnect**. The app returns to the login screen. ## Connect to a station again You can connect to the same station or choose another one. When a station reconnects, BizPrint can send it print jobs that are still **pending**, and they print automatically. This happens when **Archive offline print jobs** is off. Before you restart or reconnect, check the printer for printouts, check job statuses in the BizPrint dashboard, and do not reprint anything that is still **pending**. See [Choose what happens to BizPrint print jobs when a station is offline](https://docs.getbizprint.com/manage/archive-offline-jobs/). 1. Click **Sign In with Account** on the login screen. A sign-in window opens. 2. Sign in with the BizSwoop account you use for the BizPrint dashboard. The app shows your **My Stations** list. 3. Select the station you want this computer to use. 4. Click **Assign Station**. 5. Check that the home screen shows **Successfully Connected** and the name of the station you chose. If you cannot sign in with your account, click **Connect with Keys** instead. The steps are in [Connect the BizPrint desktop app to your station](https://docs.getbizprint.com/set-up/connect-desktop-app/). ## If you choose a different station Each station has its own printers in BizPrint, even when the computer and the printers stay the same. After you assign a different station, its printers are different printers in BizPrint, and your order source still sends jobs to the old station’s printers. If your orders come from WooCommerce, open every [printer location](https://docs.getbizprint.com/start-here/glossary/#printer-location) and select the new station’s printers instead. For where to choose a printer location’s printers, see [Create a printer location in the BizPrint plugin for WooCommerce](https://docs.getbizprint.com/set-up/create-printer-location/). If you print with Shopify or your own app, select the new station’s printers there too. ## Check before you print again When a station reconnects, it can receive jobs that were waiting for it. Before you reprint anything: 1. Look at the printer for paper and for printouts that already came out. 2. Check the job’s status on the **Print Jobs** page in the dashboard. 3. Let the station finish printing, whatever status the job shows. 4. Go to **WooCommerce** > **Print Manager** in WordPress, if the order came from WooCommerce. 5. Click the **Support** tab. 6. Check **Queue Status** in [**Print Job Queue**](https://docs.getbizprint.com/start-here/glossary/#print-job-queue). 7. Wait for any pending or processing jobs to finish. Never place an order again or repeat a payment to get a print. ## Related pages - [Connect the BizPrint desktop app to your station](https://docs.getbizprint.com/set-up/connect-desktop-app/) - [Reset the BizPrint desktop app with Clear Settings](https://docs.getbizprint.com/manage/desktop-reset/) - [Manage stations and their printers in the BizPrint dashboard](https://docs.getbizprint.com/manage/stations/) Need help? Contact BizPrint support at .