--- title: "Choose BizPrint desktop app notifications and sounds" description: "Choose which notifications the BizPrint desktop app shows for connection and print events, and set or test their sounds." url: https://docs.getbizprint.com/manage/desktop-notifications/ section: "Manage" last_updated: 2026-11-11 --- # Choose BizPrint desktop app notifications and sounds Section: Manage > Choose which notifications the BizPrint desktop app shows for connection and print events, and set or test their sounds. This page shows you how to choose the notifications and sounds the [BizPrint desktop app](https://docs.getbizprint.com/start-here/glossary/#bizprint-desktop-app) uses. It is for merchants and staff who print from a Windows, Mac or Linux computer and want a pop-up or a sound when the connection changes or a [print job](https://docs.getbizprint.com/start-here/glossary/#print-job) succeeds or fails. ## Open the notification settings 1. Start the BizPrint desktop app, if it is not running. 2. Open the menu of the BizPrint icon in the system tray (the menu bar on a Mac). 3. Choose **Open Settings**. The app’s main screen opens. 4. Click **Settings** on the main screen. 5. Click **Notifications** in the Settings menu. The page is called **App Notifications**. Changes apply as soon as you make them, and there is no Save button. ## Choose a notification type **Notification Type** has two choices: - **System**: the app shows a normal notification from your computer. This is the default. Your computer’s own notification sound is used if the sound switch is on. - **Custom**: the app plays a sound that you choose for each event. The **Audio Output:** list, the **Sound name** lists and the **Repeat count** lists work only in this mode. In **System** mode the sound lists are grayed out, and the **Audio Output:** list says **Only available for Custom Notifications**. ## Turn notifications on or off There are two groups. Each has a **Notifications** switch (**Enabled** or **Disabled**) and a speaker button next to it that turns that group’s sounds on or off. - **Connection Status**: tells you when the app connects or disconnects. - **Order Print Job Status**: tells you when a print job succeeds (**Print Success**) or fails (**Print Failure**). A **Print Success** notification means the job was sent to the [printer](https://docs.getbizprint.com/start-here/glossary/#printer). It does not prove paper came out. If a printout is missing, check the printer and the job’s status in the [BizPrint dashboard](https://docs.getbizprint.com/start-here/glossary/#bizprint-dashboard). ## Choose sounds in Custom mode 1. Select **Custom** in **Notification Type**. 2. Click **Refresh List**, if you plugged in a speaker or headset after opening the page. 3. Choose a speaker in **Audio Output:**. 4. Tick **Use default device when the selected one is unavailable.** when the speaker you chose is not always connected. This option appears when you choose a speaker other than the default one. 5. Choose a sound in **Sound name** for **Connect / Disconnect**. **None (silent)** plays nothing. 6. Choose a sound in **Sound name** for **Print Success**. 7. Choose a sound in **Sound name** for **Print Failure**. 8. Choose how many times to play the **Print Success** sound in its **Repeat count** list. You can choose 1, 2, 3 or 4. The list is available once you have chosen a sound. 9. Choose how many times to play the **Print Failure** sound in its **Repeat count** list. If the chosen speaker is not available, the page shows a warning: “Selected audio device … is not available. Check the connection or switch device.” ## Try a sound The test uses your normal notification settings. A group with **Notifications** switched off shows no test notification, and a group with its sound switched off plays no sound. 1. Switch on **Notifications** for the group you want to test: **Connection Status** for **Connect / Disconnect**, or **Order Print Job Status** for **Print Success** and **Print Failure**. 2. Turn on that group’s sound with the speaker button next to the switch. 3. Click **Test** next to **Connect / Disconnect**, **Print Success** or **Print Failure**. 4. Listen for the notification and its sound. The test shows a notification that starts “Notification test for”, so you can try it without printing anything. > **Tip** > > For a busy kitchen, give **Print Failure** a different sound from **Print Success** and set a higher **Repeat count**, so a failed ticket is hard to miss. ## Related pages - [Start the BizPrint desktop app automatically when your computer starts](https://docs.getbizprint.com/manage/desktop-auto-launch/) - [Update the BizPrint desktop app](https://docs.getbizprint.com/manage/desktop-app-updates/) - [View print jobs and their status in the BizPrint dashboard](https://docs.getbizprint.com/manage/print-jobs/) - [Fix common problems with the BizPrint desktop app](https://docs.getbizprint.com/troubleshooting/desktop-app/) Need help? Contact BizPrint support at .