--- title: "View print jobs and their status in the BizPrint dashboard" description: "Open a printer's print jobs in the BizPrint dashboard, filter them, and understand what each print job status means." url: https://docs.getbizprint.com/manage/print-jobs/ section: "Manage" last_updated: 2026-11-12 --- # View print jobs and their status in the BizPrint dashboard Section: Manage > Open a printer's print jobs in the BizPrint dashboard, filter them, and understand what each print job status means. This page shows you how to see the [print jobs](https://docs.getbizprint.com/start-here/glossary/#print-job) sent to each [printer](https://docs.getbizprint.com/start-here/glossary/#printer) in the [BizPrint dashboard](https://docs.getbizprint.com/start-here/glossary/#bizprint-dashboard), and what their statuses mean. It is for anyone who manages printing, with the [BizPrint desktop app](https://docs.getbizprint.com/start-here/glossary/#bizprint-desktop-app) or the [BizPrint Android app](https://docs.getbizprint.com/start-here/glossary/#bizprint-android-app), whatever your orders come from: WooCommerce, Shopify, or your own app. ## Open a printer’s print jobs The dashboard lists print jobs by printer. 1. Sign in to the BizPrint dashboard. 2. Click **Stations** in the menu. 3. Click the [station](https://docs.getbizprint.com/start-here/glossary/#station) in the **My Stations** list. 4. Click the printer in the **Printers** list. The **Print Jobs** page opens. The newest jobs are at the top, 10 to a page. Use the page numbers at the bottom to see older jobs. If the printer has no jobs yet, the page says “There are no printed jobs yet”. To open a printer’s jobs more quickly next time, pin it. See [Use the Activity feed and pin printers in the BizPrint dashboard](https://docs.getbizprint.com/manage/activity/). ## Read the job list Each row is one print job. The columns are: - **URL**: the address of the document the station prints. - **View**: a link that opens the document in a new tab. - **Application**: the [application](https://docs.getbizprint.com/start-here/glossary/#application) that sent the job, such as your store. - **Order**: the job’s description, usually the order number. - **Time Stamp**: when the job was created. - **Status**: the job’s [print job status](https://docs.getbizprint.com/start-here/glossary/#print-job-status). - **Action**: a **Print** button that prints the job again, on the printer the job was first sent to. Before you use it, do the checks in [A status is not proof of paper](https://docs.getbizprint.com/manage/print-jobs/#a-status-is-not-proof-of-paper) and read [Reprint a print job from the BizPrint dashboard](https://docs.getbizprint.com/print/reprint-a-job/). ## Filter the list Choose an option in **Display jobs:** at the top of the list: - **All**: every job, whatever its status. - **Done**: only jobs with the status **done**. - **Failed**: only jobs with the status **failed**. - **Archived**: only jobs with the status **archived**. There is no filter for the other statuses. Choose **All** to see them. ## What each status means A status shows where the job is in the printing process. The station reports some statuses, and BizPrint sets others when a station does not confirm a job in time. - **pending**: waiting for the station. A job becomes pending before it is sent, or when the station did not confirm it in time and **Archive offline print jobs** is turned off. A desktop station may already have received a pending job and still print it. Pending jobs are sent again when the station reconnects. - **connecting-to-printer**: sent to the station, which has not confirmed it yet. - **processing**: the station reported that it started printing the job. - **done**: the station reported that it printed the job. - **failed**: BizPrint could not confirm that the job printed, for example because the station reported a problem with the printer. - **archived**: the station did not confirm the job in time, usually because it was offline. Archived jobs are not sent again automatically. Check the printer before you print an archived job again. While you reprint a job, its status shows **sending…** and then **reprinting…** for a moment. These are not saved statuses. Reload the page to see the job’s real status. Whether a job that was not confirmed in time becomes **archived** or stays **pending** depends on the **Archive offline print jobs** setting. See [Choose what happens to BizPrint print jobs when a station is offline](https://docs.getbizprint.com/manage/archive-offline-jobs/). ## A status is not proof of paper The status is what BizPrint knows about the job, not what is on paper. A job can show **done** while the printout is torn off or lost, so a status alone does not tell you whether paper came out. Before you print anything again: 1. Look at the printer. Make sure the job really did not print, and that the printer has paper and shows no error. 2. Reload this **Print Jobs** page, so you see the latest status. 3. Check the job’s status. 4. Wait for the station to finish anything it is still printing, whatever status the job shows. 5. Go to **WooCommerce** > **Print Manager** in WordPress, if the order came from WooCommerce. 6. Click the **Support** tab. 7. Check **Queue Status** in [**Print Job Queue**](https://docs.getbizprint.com/start-here/glossary/#print-job-queue). 8. Wait for any pending or processing jobs to finish. Never place or re-create an order, or take a payment again, to get a printout. ## Related pages - [Reprint a print job from the BizPrint dashboard](https://docs.getbizprint.com/print/reprint-a-job/) - [Choose what happens to BizPrint print jobs when a station is offline](https://docs.getbizprint.com/manage/archive-offline-jobs/) - [WooCommerce says the BizPrint print job was sent, but nothing printed](https://docs.getbizprint.com/troubleshooting/sent-but-not-printed/) - [BizPrint glossary](https://docs.getbizprint.com/start-here/glossary/) Need help? Contact BizPrint support at .