---
title: "Print kitchen tickets for WooCommerce orders with BizPrint"
description: "Set up a printer location with the Order Receipt template, which lists what to prepare without prices, so your kitchen or packing team gets a ticket for each order."
url: https://docs.getbizprint.com/print/kitchen-tickets/
section: "Print"
last_updated: 2026-11-12
---

# Print kitchen tickets for WooCommerce orders with BizPrint

Section: Print

> Set up a printer location with the Order Receipt template, which lists what to prepare without prices, so your kitchen or packing team gets a ticket for each order.

This page shows you how to print a kitchen ticket, also called a prep or fulfillment ticket, for each WooCommerce order. It is for restaurants, cafes, and shops that want the team preparing an order to see what to make or pack, without prices. It uses the [BizPrint plugin for WooCommerce](https://docs.getbizprint.com/start-here/glossary/#bizprint-plugin-for-woocommerce) with a desktop or Android [station](https://docs.getbizprint.com/start-here/glossary/#station).

## How kitchen tickets work

BizPrint has no [template](https://docs.getbizprint.com/start-here/glossary/#template) called “kitchen”. The **Order Receipt** template does that job. It prints the order number, date, time ordered, each product with its quantity and options, any fees, and the customer’s order note. It does not print prices or totals, so it is safe to hand to staff who should not see them.

You set it up on a [printer location](https://docs.getbizprint.com/start-here/glossary/#printer-location) that points at the kitchen [printer](https://docs.getbizprint.com/start-here/glossary/#printer). You can keep a separate location for the front desk with a customer receipt template, and tick both locations when you print by hand.

## Before you start

- Connect your kitchen printer to a station in the [BizPrint dashboard](https://docs.getbizprint.com/start-here/glossary/#bizprint-dashboard). See [Create a station in the BizPrint dashboard](https://docs.getbizprint.com/set-up/create-a-station/), then add the printer. For a desktop station, see [Add a printer to the BizPrint desktop app](https://docs.getbizprint.com/set-up/desktop-add-printer/). For an Android station, see [Add a printer to the BizPrint Android app](https://docs.getbizprint.com/set-up/android-add-printer/).
- Connect the plugin to your store. See [Connect the BizPrint plugin for WooCommerce to your BizPrint account](https://docs.getbizprint.com/set-up/connect-woocommerce-plugin/).
- If the kitchen ticket should print automatically, turn on [automatic printing](https://docs.getbizprint.com/start-here/glossary/#automatic-printing) for your store and choose the order statuses that print first. See [Turn on automatic order printing in the BizPrint plugin for WooCommerce](https://docs.getbizprint.com/set-up/automatic-printing/). Ticking the setting on the location alone is not enough.

## Set up the kitchen ticket

1. Go to **WooCommerce** > **Print Manager** in WordPress.
2. Open the **Printers** tab.
3. Click **Add new** to create a location, or click the name of an existing location in the **Description** column.
4. Type a name such as Kitchen in the **Description** box.
5. Choose the kitchen printer in the **Printers** list.
6. Choose **Order Receipt** in the **Template** list.
7. Tick **Include Billing & Shipping Details** if the ticket should show the customer’s address, phone, and email. Leave it unticked for a ticket with only the order and its products.
8. Tick **Include Shipping Method** if the ticket should show how the order is delivered or collected.
9. Type a heading in **Check Header**, in the **Appearance** box, if you want one. It prints at the top, so a word like Kitchen makes the ticket easy to spot.
10. Choose a format in the [**Output Format**](https://docs.getbizprint.com/start-here/glossary/#output-format) list under **Settings**: **HTML** or **Plain Text**. On a receipt printer connected to an Android station, **Plain Text** prints fast with the printer’s own fonts. See [Set up a WooCommerce printer location for an Android station with BizPrint](https://docs.getbizprint.com/set-up/android-printer-location/).
11. Choose the paper size in **Layout Size**, in the **Settings** section, if it is not set yet. You must choose one before you can save. For a receipt printer, see [Set up a BizPrint printer location in WooCommerce for 80 mm or 58 mm receipt paper](https://docs.getbizprint.com/set-up/receipt-paper-size/).
12. Tick **Enable** next to **Automatic Printing for Website Orders** if this location should print orders automatically.
13. Click **Save Changes**.

With **Automatic Printing for Website Orders** ticked, an order prints on this location only when automatic printing is turned on for the store, the order reaches one of the statuses you chose for automatic printing, and the order no longer needs payment. See [Turn on automatic order printing in the BizPrint plugin for WooCommerce](https://docs.getbizprint.com/set-up/automatic-printing/).

Order Receipt has no price options. The other settings on the page depend on the template you choose.

## Check before you print a ticket

A test print, or a ticket you print by hand, prints a real order again. Do these checks first, so you do not print an order twice:

1. Look at the paper at the printer for the order’s printout. If it already printed, a test print or a ticket printed by hand prints it again.
2. Check that the printer has paper, shows no error, and is not in the middle of a real order.
3. Check the [print job status](https://docs.getbizprint.com/start-here/glossary/#print-job-status) of the latest [print jobs](https://docs.getbizprint.com/start-here/glossary/#print-job) in the BizPrint dashboard. See [View print jobs and their status in the BizPrint dashboard](https://docs.getbizprint.com/manage/print-jobs/).
4. Wait for the station to finish anything it is still printing, whatever status the job shows.
5. Go to **WooCommerce** > **Print Manager** in WordPress.
6. Click the **Support** tab.
7. Check **Queue Status** in [**Print Job Queue**](https://docs.getbizprint.com/start-here/glossary/#print-job-queue).
8. Wait for any pending or processing jobs to finish. See [View and retry failed print jobs in WooCommerce with the BizPrint Print Job Queue](https://docs.getbizprint.com/manage/print-job-queue/).

Do not print while a job for that order is **pending**, **connecting-to-printer** or **processing**. Never place or re-create an order to get a printout.

## Check the ticket

1. Click **View Sample** on the printer location to preview the ticket on screen. See [Preview a BizPrint printout in WooCommerce with View Sample](https://docs.getbizprint.com/print/view-sample/).
2. Do the checks in [Check before you print a ticket](https://docs.getbizprint.com/print/kitchen-tickets/#check-before-you-print-a-ticket). The checks take you to the **Support** tab.
3. Click the **Printers** tab.
4. Click the name of the kitchen printer location in the **Description** column.
5. Click **Test print** to print your newest order on the kitchen printer. See [Send a test print from a BizPrint printer location in WooCommerce](https://docs.getbizprint.com/print/test-print/).
6. Check that the products, quantities, and notes are what your team needs.

## Print a ticket again or for older orders

You can print a ticket for an existing order by hand. Do every check in [Check before you print a ticket](https://docs.getbizprint.com/print/kitchen-tickets/#check-before-you-print-a-ticket) first. Never place an order again to get a ticket.

Printing a ticket by hand does not stop the automatic ticket. If the order has not printed automatically yet, for example because it still needs payment or has not reached a status you chose for automatic printing, it still prints automatically when it qualifies. Tell your kitchen team to expect that extra ticket, so nobody makes the order twice. See [Print a WooCommerce order manually with BizPrint](https://docs.getbizprint.com/print/print-an-order/) and [Reprint a print job from the BizPrint dashboard](https://docs.getbizprint.com/print/reprint-a-job/).

## Optional: a separate ticket for each product

If different products are made at different stations, for example drinks at the bar and food in the kitchen, the Product Mapping add-on can send each product to its own printer. It is included with some plans. See [Print only some products at a WooCommerce printer location with BizPrint Product Mapping](https://docs.getbizprint.com/manage/product-mapping/).

## Related pages

- [Choose a BizPrint template for WooCommerce printouts](https://docs.getbizprint.com/print/choose-a-template/)
- [Print only some products at a WooCommerce printer location with BizPrint Product Mapping](https://docs.getbizprint.com/manage/product-mapping/)
- [Turn on automatic order printing in the BizPrint plugin for WooCommerce](https://docs.getbizprint.com/set-up/automatic-printing/)
- [Preview a BizPrint printout in WooCommerce with View Sample](https://docs.getbizprint.com/print/view-sample/)

Need help? Contact BizPrint support at <https://getbizprint.com/support/>.
