--- title: "Choose what information prints on a BizPrint template in WooCommerce" description: "Turn order cost, shipping cost, customer details and shipping method on or off for the template in a BizPrint printer location in WooCommerce." url: https://docs.getbizprint.com/print/template-content/ section: "Print" last_updated: 2026-11-12 --- # Choose what information prints on a BizPrint template in WooCommerce Section: Print > Turn order cost, shipping cost, customer details and shipping method on or off for the template in a BizPrint printer location in WooCommerce. This page shows you how to choose which order details appear on a printout, such as prices, customer details and the shipping method. It is for store owners and staff who use the [BizPrint plugin for WooCommerce](https://docs.getbizprint.com/start-here/glossary/#bizprint-plugin-for-woocommerce), and it applies to every [station](https://docs.getbizprint.com/start-here/glossary/#station) that prints WooCommerce orders. You set these options on a [printer location](https://docs.getbizprint.com/start-here/glossary/#printer-location). Each location has one [template](https://docs.getbizprint.com/start-here/glossary/#template), so a kitchen [printer](https://docs.getbizprint.com/start-here/glossary/#printer) and a customer receipt printer can show different details for the same order. ## Before you start - Create a printer location and choose its template. See [Create a printer location in the BizPrint plugin for WooCommerce](https://docs.getbizprint.com/set-up/create-printer-location/) and [Choose a BizPrint template for WooCommerce printouts](https://docs.getbizprint.com/print/choose-a-template/). - The options on this page appear only for some templates. After you choose a template, the screen shows only the options for that template. An option that you do not see does not apply to it. ## Change what prints 1. Go to **WooCommerce** > **Print Manager** in WordPress. 2. Open the **Printers** tab. 3. Click the name of the printer location in the **Description** column. 4. Find the **Template** box. 5. Check that the template you want is selected. 6. Tick or untick the options you want. The next section lists what each one does and which templates show it. 7. Click **Save Changes**. 8. Click **View Sample** to see how the printout looks. See [Preview a BizPrint printout in WooCommerce with View Sample](https://docs.getbizprint.com/print/view-sample/). Saving does not print anything. New settings apply to the next printout from this location. If you print a [print job](https://docs.getbizprint.com/start-here/glossary/#print-job) again from the [BizPrint dashboard](https://docs.getbizprint.com/start-here/glossary/#bizprint-dashboard), the printout also uses the location’s current settings, because the order is loaded again. ## Before you print an order to check a change To see a change on paper, you print a real order again, with a test print or a reprint. Do these checks first, so you do not print an order twice: 1. Look at the paper at the printer for the order’s printout. If it already printed, a test print or a reprint prints it again. 2. Check that the printer has paper, shows no error, and is not in the middle of a real order. 3. Check the [print job status](https://docs.getbizprint.com/start-here/glossary/#print-job-status) of the latest jobs in the BizPrint dashboard. See [View print jobs and their status in the BizPrint dashboard](https://docs.getbizprint.com/manage/print-jobs/). 4. Wait for the station to finish anything it is still printing, whatever status the job shows. 5. Go to **WooCommerce** > **Print Manager** in WordPress. 6. Click the **Support** tab. 7. Check **Queue Status** in [**Print Job Queue**](https://docs.getbizprint.com/start-here/glossary/#print-job-queue). 8. Wait for any pending or processing jobs to finish. See [View and retry failed print jobs in WooCommerce with the BizPrint Print Job Queue](https://docs.getbizprint.com/manage/print-job-queue/). Do not print while a job for that order is **pending**, **connecting-to-printer** or **processing**. Never place or re-create an order to get a printout. See [Send a test print from a BizPrint printer location in WooCommerce](https://docs.getbizprint.com/print/test-print/) and [Reprint a print job from the BizPrint dashboard](https://docs.getbizprint.com/print/reprint-a-job/). ## The options | Option | What it does | Templates where it changes the printout | | -------------------------------------- | ------------------------------------------------------------------------------------ | ------------------------------------------------------------------------------------------------------------- | | **Include Order Cost** | Prints the order total. | Customer Receipt, Customer Order Receipt, Dispatch Label, Invoice | | **Include Shipping Cost** | Prints the shipping charge. | Customer Receipt, Customer Order Receipt, Dispatch Label, Invoice | | **Include Billing & Shipping Details** | Prints the billing and shipping details. | Customer Order Receipt, Order Receipt | | **Include Customer Details** | Prints the customer’s name, phone number and email address, when the order has them. | Customer Receipt | | **Include Shipping Method** | Prints the shipping method the customer chose. | Customer Receipt, Customer Order Receipt, Order Receipt, Delivery Note, Dispatch Label, Invoice, Packing Slip | Some options are shown for a template but do not change what it prints: - **Delivery Note** and **Shipping Label** show **Include Order Cost**, but their printouts do not change when you turn it on or off. - **Pick List** shows **Include Order Cost**, **Include Shipping Cost**, **Include Customer Details** and **Include Shipping Method**, but its printout does not change when you turn them on or off. Use **View Sample** to check a template, instead of relying on the options you see. Some other things to know: - **Order Receipt has no price options.** It is the template to use for kitchen and fulfillment tickets, because it never shows prices. See [Print kitchen tickets for WooCommerce orders with BizPrint](https://docs.getbizprint.com/print/kitchen-tickets/). - **Packing Slip** shows only **Include Shipping Method**. **Address Labels** has no include options. It has **Select Address Type** instead, which is explained in [Print shipping and address labels from WooCommerce with BizPrint](https://docs.getbizprint.com/print/labels/). - **[Output Format](https://docs.getbizprint.com/start-here/glossary/#output-format) does not change these options.** Where a template supports Plain Text, the options work the same way in HTML and in Plain Text. Android stations, which use the [BizPrint Android app](https://docs.getbizprint.com/start-here/glossary/#bizprint-android-app), print both formats. See [Set up a WooCommerce printer location for an Android station with BizPrint](https://docs.getbizprint.com/set-up/android-printer-location/). - **A turned-off option can still leave information on the printout.** An option removes only what it describes. Other parts of the template, such as the order number and the items, always print. ## Related pages - [Choose a BizPrint template for WooCommerce printouts](https://docs.getbizprint.com/print/choose-a-template/) - [Add your logo and store details to BizPrint printouts in WooCommerce](https://docs.getbizprint.com/print/logo-and-branding/) - [Print kitchen tickets for WooCommerce orders with BizPrint](https://docs.getbizprint.com/print/kitchen-tickets/) - [Change page size, margins, orientation and fonts for BizPrint printouts](https://docs.getbizprint.com/print/layout-settings/) Need help? Contact BizPrint support at .