---
title: "Set up a WooCommerce printer location for an Android station with BizPrint"
description: "Choose the output format, template and paper settings of a WooCommerce printer location that prints to the BizPrint Android app."
url: https://docs.getbizprint.com/set-up/android-printer-location/
section: "Set up"
last_updated: 2026-11-12
---

# Set up a WooCommerce printer location for an Android station with BizPrint

Section: Set up

> Choose the output format, template and paper settings of a WooCommerce printer location that prints to the BizPrint Android app.

This page shows you how to set up a WooCommerce [printer location](https://docs.getbizprint.com/start-here/glossary/#printer-location) so its orders print well on a [printer](https://docs.getbizprint.com/start-here/glossary/#printer) connected to the [BizPrint Android app](https://docs.getbizprint.com/start-here/glossary/#bizprint-android-app). It is for merchants who use the [BizPrint plugin for WooCommerce](https://docs.getbizprint.com/start-here/glossary/#bizprint-plugin-for-woocommerce) with an Android phone, tablet or Sunmi device as their [station](https://docs.getbizprint.com/start-here/glossary/#station).

Both [output formats](https://docs.getbizprint.com/start-here/glossary/#output-format) work with the Android app. This page helps you choose one and shows you which settings decide the paper size, margins and copies.

## Before you start

- Update the BizPrint Android app from Google Play to the latest version.
- Connect the BizPrint Android app to your station. See [Install and connect the BizPrint Android app to your station](https://docs.getbizprint.com/set-up/install-android-app/).
- Add your printer in the Android app. See [Add a printer to the BizPrint Android app](https://docs.getbizprint.com/set-up/android-add-printer/).
- Connect the BizPrint plugin for WooCommerce to BizPrint. See [Connect the BizPrint plugin for WooCommerce to your BizPrint account](https://docs.getbizprint.com/set-up/connect-woocommerce-plugin/).
- Create and save a printer location for your Android printer. See [Create a printer location in the BizPrint plugin for WooCommerce](https://docs.getbizprint.com/set-up/create-printer-location/).

## Choose HTML or Plain Text

**HTML** prints the [template](https://docs.getbizprint.com/start-here/glossary/#template) as designed. Choose it when:

- You want your logo and the template’s layout, with tables and different text sizes.
- You print a template that has no plain text version, such as **Invoice**, **Packing Slip**, **Pick List**, **Delivery Note** or **Dispatch Label**.
- You print on a label printer or a full-page office printer.

**Plain Text** prints simple text in fixed-width lines. Choose it when:

- You print short receipts or kitchen tickets on a receipt printer and want them to print fast. On a receipt printer, plain text prints with the printer’s own fonts.
- You do not need a logo. Plain text has no images.

Only these built-in templates have a plain text version: **Customer Receipt**, **Customer Order Receipt**, **Order Receipt** (no prices, good for kitchen or packing tickets), **Address Labels** and **Shipping Label**. When you choose another template, **Plain Text** is not offered in **Output Format**.

> **Tip**
>
> To print **HTML** receipts faster on a receipt printer, set the printer’s **HTML jobs** setting to **Print fast with printer fonts** in the app. Pictures, such as your logo, still print. See [Change paper, cut and layout settings for a printer in the BizPrint Android app](https://docs.getbizprint.com/manage/android-printer-settings/).

## Set up the printer location

1. Go to **WooCommerce** > **Print Manager** in WordPress.
2. Click the **Printers** tab.
3. Click the name of the printer location in the **Description** column.
4. Select your Android printer in **Printers**. Each printer is listed with its station name, the name you gave it in the Android app, and its status.
5. Choose a template in **Template**. See [Choose a BizPrint template for WooCommerce printouts](https://docs.getbizprint.com/print/choose-a-template/).
6. Choose **HTML** or **Plain Text** in **Output Format**.
7. Type the number of characters that fit on one line of your paper in **Plain text format symbols width**, if you chose **Plain Text**. The default is 40. To find the number, see [Find how many characters fit on one line](https://docs.getbizprint.com/set-up/android-printer-location/#find-how-many-characters-fit-on-one-line).
8. Choose a paper size in **Layout Size**. You must choose one before you can save. The Android app uses it only in the case described in [Where the paper size and margins come from](https://docs.getbizprint.com/set-up/android-printer-location/#where-the-paper-size-and-margins-come-from).
9. Click **Save Changes**.

If this location also has printers connected to a desktop station, those printers print the same output format. To use a different output format on each, create two printer locations, one for each.

## Where the paper size and margins come from

On receipt, label and built-in printers, the Android app prints by default on the paper set for the printer in the app, with the printer’s own margins. This is the **Paper** setting on the printer’s page in the app, for example **80 mm roll**, **58 mm roll** or **4 inch roll (104 mm)**.

Office printers (**Full-page printer (enter address)** and **Android print dialog**) work differently. They start with **Page size from job** set to **Use the job page size when sent**, and print on a Letter, A4 or custom sheet with their own sheet layout. Margins from the app or the printer location do not apply to them.

On a receipt, label or built-in printer, to use the paper size and margins of the printer location instead, change the printer’s **Page size from job** setting in the app:

1. Open the BizPrint Android app.
2. Tap your printer under **Printers** on the main screen.
3. Tap **Advanced**.
4. Tap **Page size from job**.
5. Choose **Use the job page size when sent**.

With **Use the job page size when sent**, the app uses the location’s **Layout Size**, **Custom Width (mm)**, **Custom Height (mm)** and **Custom Margins**. The printout is never wider than the paper set for the printer in the app. With **Use printer settings**, the default on these printers, the app ignores those settings.

The paper size and margins apply to **HTML**, PDF and text printed as an image. **Plain Text** printed with the printer’s own fonts (the printer’s **Plain-text jobs** setting is **Print as text**) follows **Plain text format symbols width** instead.

For every printer setting in the app, see [Change paper, cut and layout settings for a printer in the BizPrint Android app](https://docs.getbizprint.com/manage/android-printer-settings/).

## How the Android app uses the other settings

| Setting in WooCommerce              | What the Android app does                                                                                                                                                                                                                                                 |
| ----------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Copies** (on the **General** tab) | Prints the number of copies set. See [Print more than one copy of each WooCommerce order with BizPrint](https://docs.getbizprint.com/print/copies/).                                                                                                                      |
| **Page Orientation**                | The printer’s **Orientation** setting in the app decides. With **Auto**, the default, the printout follows the orientation of the job. Landscape needs a page height, so it works on labels and sheets. On a continuous receipt roll, a landscape job prints in portrait. |
| Your logo                           | Prints with **HTML**. **Plain Text** has no images.                                                                                                                                                                                                                       |
| Font sizes and weights              | Apply to **HTML**. For **Plain Text** on a receipt printer, the font settings of the printer in the app decide the text size. Support for those depends on the printer.                                                                                                   |

## Find how many characters fit on one line

You need this number only for **Plain Text** on a receipt printer. The app’s test page shows how to count it. The test page is not an order, so it cannot print an order twice.

1. Open the BizPrint Android app.
2. Tap your printer under **Printers** on the main screen.
3. Tap **Test print** while the printer is not printing a real order. The printer prints a long line of numbers that wraps where the paper ends, and a tip.
4. Count how many characters fit on the first line. The tip shows how: multiply the number of zeros on the first line by 10, then add the last number on that line.
5. Type that number in **Plain text format symbols width** in the printer location.
6. Click **Save Changes**.

## Check that it worked

**Test print** in the printer location prints your store’s newest real order again, on every printer in the location. The button appears only after the location is saved and your store has at least one order. Clicking it does not save the form, so click **Save Changes** first. If the printer location uses Product Mapping, Shipping Mapping or Metadata Mapping (add-ons included with some plans), **Test print** still follows the location’s mapping rules, so an order that does not match those rules does not print there.

Before each test print, do these checks so you do not print an order twice by mistake:

1. Look at the paper at each printer in the location for your newest order’s printout.
2. Check that the printer has paper, shows no error, and is not in the middle of a real order.
3. Check the status of the latest [print jobs](https://docs.getbizprint.com/start-here/glossary/#print-job) in the [BizPrint dashboard](https://docs.getbizprint.com/start-here/glossary/#bizprint-dashboard).
4. Wait for the station to finish anything it is still printing, whatever status the job shows.
5. Go to **WooCommerce** > **Print Manager** in WordPress.
6. Click the **Support** tab.
7. Check **Queue Status** in [**Print Job Queue**](https://docs.getbizprint.com/start-here/glossary/#print-job-queue). If a print request could not reach BizPrint, the plugin may keep it in the **Print Job Queue** and try again later.
8. Wait for any pending or processing jobs to finish.

Do not send a test while a job for that order is **pending**, **connecting-to-printer** or **processing**.

Then test the printout:

1. Tell your staff the next printout is a test, so nobody prepares or ships that order a second time.
2. Click the **Printers** tab.
3. Click the name of the printer location in the **Description** column.
4. Click **Test print**.
5. Look at the printout.

If the printout does not look right, change the settings and test again:

1. Change **Plain text format symbols width** in the printer location (**Plain Text**), or the printer’s **Paper** setting in the app (**HTML**).
2. Click **Save Changes**, if you changed the printer location.
3. Do every check in [Check that it worked](https://docs.getbizprint.com/set-up/android-printer-location/#check-that-it-worked) again.
4. Click the **Printers** tab.
5. Click the name of the printer location in the **Description** column.
6. Click **Test print**.

If nothing prints, open the BizPrint Android app and look at the printer’s recent jobs for a message. See [Fix common problems with the BizPrint Android app](https://docs.getbizprint.com/troubleshooting/android-app/).

## Related pages

- [Desktop app or Android app: which BizPrint station should you use?](https://docs.getbizprint.com/start-here/desktop-or-android/)
- [Change paper, cut and layout settings for a printer in the BizPrint Android app](https://docs.getbizprint.com/manage/android-printer-settings/)
- [Choose a BizPrint template for WooCommerce printouts](https://docs.getbizprint.com/print/choose-a-template/)
- [Fix common problems with the BizPrint Android app](https://docs.getbizprint.com/troubleshooting/android-app/)

Need help? Contact BizPrint support at <https://getbizprint.com/support/>.