--- title: "Print to the built-in printer of a Sunmi device with BizPrint" description: "Print WooCommerce receipts and kitchen tickets on the built-in receipt printer of a Sunmi POS terminal or handheld with the BizPrint Android app." url: https://docs.getbizprint.com/set-up/android-sunmi-printer/ section: "Set up" last_updated: 2026-11-12 --- # Print to the built-in printer of a Sunmi device with BizPrint Section: Set up > Print WooCommerce receipts and kitchen tickets on the built-in receipt printer of a Sunmi POS terminal or handheld with the BizPrint Android app. This page shows you how to print BizPrint orders on the printer that is built into a Sunmi device, such as a Sunmi POS terminal or handheld. It is for merchants who use a Sunmi device as their BizPrint [station](https://docs.getbizprint.com/start-here/glossary/#station) with the [BizPrint Android app](https://docs.getbizprint.com/start-here/glossary/#bizprint-android-app). The app prints to the built-in printer directly. You do not pair it, plug it in or enter an address, and the app reads the paper width for you. ## Before you start - Use a Sunmi device that has a built-in receipt printer. - Load the printer with receipt paper and close the cover. - Update the BizPrint Android app from Google Play to the latest version. - Install and connect the app to your station. See [Install and connect the BizPrint Android app to your station](https://docs.getbizprint.com/set-up/install-android-app/). ## Add the built-in printer 1. Open the BizPrint app on the Sunmi device. 2. Tap **Add printer** under **Printers** on the main screen. If you are in the setup assistant, tap **Add printer** on the **Add a printer** step instead. The **Add printer** screen opens and starts looking for printers. 3. Tap **Built-in printer**. Its second line says **This device**. 4. Type a name in **Printer name**, for example “Counter”. BizPrint shows this name in the [BizPrint dashboard](https://docs.getbizprint.com/start-here/glossary/#bizprint-dashboard) and in your [printer location](https://docs.getbizprint.com/start-here/glossary/#printer-location), so choose one your staff will recognize. 5. Tap **Continue**. The app shows **Checking the printer**, then **Printing a test page**. 6. Look at the printer for the test page. The test page is not an order. 7. Tap **Yes** under **Did it print?** if the test page printed. The printer page opens. If you tap **No**, the app shows **The test page didn’t print.** Tap **Try again** to print it again. If it still does not print, see [Fix built-in printer errors](https://docs.getbizprint.com/set-up/android-sunmi-printer/#fix-built-in-printer-errors). A device has one built-in printer, so you add it once. After that, it is listed under **Already on this phone** on the **Add printer** screen. For more about the **Add printer** screen, see [Add a printer to the BizPrint Android app](https://docs.getbizprint.com/set-up/android-add-printer/). ## Check the paper width and cut The app reads the paper width from the device when you add the printer: - On 80 mm paper, **Paper** is set to **80 mm roll** and **Cut after job** to **Partial cut**. - On 58 mm paper, or when the device does not report a width, **Paper** is set to **58 mm roll** and **Cut after job** to **No cut**. To check or change these: 1. Tap the printer under **Printers** on the main screen of the app. The printer page opens. 2. Tap **Paper** under **Paper and output**. 3. Choose **58 mm roll** or **80 mm roll** to match your paper. 4. Tap **Advanced**. 5. Tap **Cut after job**. 6. Choose **Partial cut**, **Full cut** or **No cut**. Choose **No cut** if your device has no paper cutter. 7. Tap the back arrow to return to the printer page. 8. Tap **Test print** to check the change. For the other settings, such as margins and fonts, see [Change paper, cut and layout settings for a printer in the BizPrint Android app](https://docs.getbizprint.com/manage/android-printer-settings/). ## Set up the printer location in WooCommerce If you use the [BizPrint plugin for WooCommerce](https://docs.getbizprint.com/start-here/glossary/#bizprint-plugin-for-woocommerce), choose the built-in printer in a printer location. See [Set up a WooCommerce printer location for an Android station with BizPrint](https://docs.getbizprint.com/set-up/android-printer-location/). These tips help on a Sunmi device: - The printer is listed in the location’s **Printers** box with your station name and the name you typed in the app. - Receipt [templates](https://docs.getbizprint.com/start-here/glossary/#template) such as **Customer Receipt** and **Order Receipt** fit receipt paper well. - Either [output format](https://docs.getbizprint.com/start-here/glossary/#output-format) works. Choose **HTML** to print your logo and the template’s layout. Choose **Plain Text** for fast text printouts in the printer’s own fonts. - With **Plain Text**, type the number of characters that fit on one line of your paper in **Plain text format symbols width**. The test page from **Test print** has a line of numbers and a tip that helps you count them. - The app prints on the paper set in **Paper** in the app. The location’s **Layout Size** and margins are used only when **Page size from job** in the printer’s **Advanced** page is set to **Use the job page size when sent**. ## Check before you send a test order A **Test print** from a WooCommerce printer location prints a real order again. Before you send one, do these checks so you do not print an order twice: 1. Look at the paper at the Sunmi device for the order’s printout. 2. Check that the printer has paper and is not in the middle of a real order. 3. Check the [print job status](https://docs.getbizprint.com/start-here/glossary/#print-job-status) of the latest [print jobs](https://docs.getbizprint.com/start-here/glossary/#print-job) in the BizPrint dashboard. See [View print jobs and their status in the BizPrint dashboard](https://docs.getbizprint.com/manage/print-jobs/). 4. Wait for the station to finish anything it is still printing, whatever status the job shows. Then follow [Send a test print from a BizPrint printer location in WooCommerce](https://docs.getbizprint.com/print/test-print/). The **Test print** button on the printer page in the app, and **Print test page** in the setup assistant, print the app’s own test page, not an order. You can use them at any time. ## Fix built-in printer errors **Symptom:** A job or test shows **This device has no built-in printer**. **Cause:** The app cannot find the printer service of a Sunmi built-in printer on this device. This also means **Built-in printer** is not listed on the **Add printer** screen. **Fix:** Check that you are using a Sunmi device with a built-in printer. On a device without a built-in printer, add a network, Bluetooth or USB printer instead. See [Add a printer to the BizPrint Android app](https://docs.getbizprint.com/set-up/android-add-printer/). **Symptom:** A job or test shows **This device’s printer service did not respond**. **Cause:** The device’s printer service did not answer the app. **Fix:** Restart the Sunmi device, open the BizPrint app, and tap **Test print** on the printer page. **Symptom:** A job or test shows **The built-in printer stopped responding**. **Cause:** The printer stopped while it was printing, for example because the paper ran out or the cover was opened. **Fix:** Check that the printer has paper and the cover is closed. Then tap **Test print** on the printer page. If it still fails, restart the device. Before you print a real order again, do the checks in [Check before you send a test order](https://docs.getbizprint.com/set-up/android-sunmi-printer/#check-before-you-send-a-test-order). For other problems, see [Fix common problems with the BizPrint Android app](https://docs.getbizprint.com/troubleshooting/android-app/). ## Related pages - [Add a printer to the BizPrint Android app](https://docs.getbizprint.com/set-up/android-add-printer/) - [Change paper, cut and layout settings for a printer in the BizPrint Android app](https://docs.getbizprint.com/manage/android-printer-settings/) - [Set up a WooCommerce printer location for an Android station with BizPrint](https://docs.getbizprint.com/set-up/android-printer-location/) - [Desktop app or Android app: which BizPrint station should you use?](https://docs.getbizprint.com/start-here/desktop-or-android/) Need help? Contact BizPrint support at .