--- title: "Connect the BizPrint desktop app to your station" description: "Connect the BizPrint desktop app on Windows, Mac or Linux to your station so it can receive print jobs and report your printers." url: https://docs.getbizprint.com/set-up/connect-desktop-app/ section: "Set up" last_updated: 2026-11-11 --- # Connect the BizPrint desktop app to your station Section: Set up > Connect the BizPrint desktop app on Windows, Mac or Linux to your station so it can receive print jobs and report your printers. This page shows you how to connect the BizPrint desktop app to your [station](https://docs.getbizprint.com/start-here/glossary/#station), so the computer can receive [print jobs](https://docs.getbizprint.com/start-here/glossary/#print-job) from BizPrint. It is for merchants and staff using the desktop app on Windows, Mac or Linux. The Android app has its own page. ## Before you start - Install the BizPrint desktop app on the computer that is connected to your printers. You can download it at . - Have a BizPrint account and a station. If you do not have a station yet, you can create one inside the app when you sign in with your account. - Make sure your printers are installed on the computer and work from other programs. ## Sign in with your BizPrint account This is the recommended method. You do not need to copy any keys. 1. Open the BizPrint desktop app. The login screen has two buttons. 2. Click **Sign In with Account**. A sign-in window opens. 3. Sign in with the [BizSwoop account](https://docs.getbizprint.com/start-here/glossary/#bizswoop-account) you use for the [BizPrint dashboard](https://docs.getbizprint.com/start-here/glossary/#bizprint-dashboard). The app shows your **My Stations** list. 4. Select the station you want this computer to use. 5. Click **Assign Station**. If you do not have a station yet, create one from the same list: 1. Click the green plus icon next to the **My Stations** heading. The **Create Station** screen opens. 2. Type a name for your station. 3. Click **Create**. 4. Go back to the **My Stations** list. 5. Select the new station. 6. Click **Assign Station**. ## Connect with station keys Use this method if you cannot sign in with your account. It uses the [Public Key and Secret Key](https://docs.getbizprint.com/start-here/glossary/#public-key-and-secret-key) of your station. You find them in the BizPrint dashboard on the page for your station. > **Caution** > > Treat the **Secret Key** like a password. Never email it, post it in a chat, or share it with anyone who does not need it. Copy it straight from the dashboard into the app. 1. Sign in to the BizPrint dashboard in your web browser. 2. Click **Stations** in the menu. 3. Click your station in the **My Stations** list. The station page shows its **Public Key** and **Secret Key**, each with a copy button. 4. Open the BizPrint desktop app. 5. Click **Connect with Keys**. 6. Click the copy button next to the **Public Key** in the dashboard. 7. Paste it into the **Public Key** field in the app. 8. Click the copy button next to the **Secret Key** in the dashboard. 9. Paste it into the **Secret Key** field in the app. 10. Click **Connect**. If you opened this screen by mistake, click **Go Back** to return to the two sign-in buttons. If the keys are wrong, the app shows “Oops. Keys are not valid. Please review and input the keys again.” Copy both keys again from the dashboard and check that nothing extra was pasted before or after them. ## Check that it worked 1. Look at the app’s home screen. It shows **Successfully Connected** and the name of your station. 2. Open your station in the BizPrint dashboard (**Stations**, then your station). 3. Check that the printers installed on your computer appear in its **Printers** list. The app reports every printer installed on the computer to BizPrint when it connects. If you add a printer to the computer later, you need to restart the app. When the desktop app reconnects, BizPrint can send it print jobs that are still **pending**, and they print automatically. This happens when **Archive offline print jobs** is off. Before you restart or reconnect, check the printer for printouts, check job statuses in the BizPrint dashboard, and do not reprint anything that is still **pending**. See [Choose what happens to BizPrint print jobs when a station is offline](https://docs.getbizprint.com/manage/archive-offline-jobs/). To restart the app, quit it (open the BizPrint icon in the system tray, or the menu bar on a Mac, and click **Exit**), then open it again. The new printer then appears under your station. Until station details are saved in the app, its window opens every time you start it. After that, the app starts quietly in the system tray (the menu bar on a Mac), so look for its icon there if you do not see a window. ## Related pages - [BizPrint glossary](https://docs.getbizprint.com/start-here/glossary/) - [Reprint a print job from the BizPrint dashboard](https://docs.getbizprint.com/print/reprint-a-job/) - [WooCommerce orders are not printing automatically with BizPrint](https://docs.getbizprint.com/troubleshooting/automatic-printing/) Need help? Contact BizPrint support at .