---
title: "Set up the Save to PDF printer in the BizPrint desktop app"
description: "Turn on the Save to PDF printer in the BizPrint desktop app so print jobs are saved as PDF files in a folder you choose."
url: https://docs.getbizprint.com/set-up/desktop-save-to-pdf/
section: "Set up"
last_updated: 2026-11-12
---

# Set up the Save to PDF printer in the BizPrint desktop app

Section: Set up

> Turn on the Save to PDF printer in the BizPrint desktop app so print jobs are saved as PDF files in a folder you choose.

This page shows you how to turn on the **Save to PDF** [printer](https://docs.getbizprint.com/start-here/glossary/#printer) in the [BizPrint desktop app](https://docs.getbizprint.com/start-here/glossary/#bizprint-desktop-app). It is for merchants and staff with a Windows, Mac or Linux [station](https://docs.getbizprint.com/start-here/glossary/#station) who want a [print job](https://docs.getbizprint.com/start-here/glossary/#print-job) saved as a PDF file instead of printed on paper. The [BizPrint Android app](https://docs.getbizprint.com/start-here/glossary/#bizprint-android-app) does not have this option.

It is useful for testing, or for keeping a digital copy of what BizPrint sends. When a print job goes to the **Save to PDF** printer, nothing comes out of a printer. The app saves a PDF file in the folder you choose.

## Before you start

- Install the app and connect it to your station. See [Connect the BizPrint desktop app to your station](https://docs.getbizprint.com/set-up/connect-desktop-app/).
- Create a folder on the computer where the PDF files will be saved, or choose an existing one.

## Turn on the Save to PDF printer

1. Click the BizPrint icon in the system tray (the menu bar on a Mac).
2. Click **Open Settings**. The app window opens on the home screen.
3. Click **Setup PDF Printer**. The **PDF Printer Configuration** screen opens.
4. Click **Select PDF Directory**.
5. Choose the folder where you want the PDF files saved.
6. Confirm your choice in the folder window.

The app returns to the home screen and tells BizPrint about the new printer. After a moment, **Save to PDF** appears in the **Printers** list of your station in the [BizPrint dashboard](https://docs.getbizprint.com/start-here/glossary/#bizprint-dashboard).

If you close the folder window without choosing a folder, the **Save to PDF** printer stays off.

## Use the Save to PDF printer

In WooCommerce, you use the **Save to PDF** printer by adding it to a [printer location](https://docs.getbizprint.com/start-here/glossary/#printer-location), the same way you pick any other printer. See [Create a printer location in the BizPrint plugin for WooCommerce](https://docs.getbizprint.com/set-up/create-printer-location/). Every printer selected in that location receives the job, so if you only want a PDF, use a printer location that has **Save to PDF** as its only printer. Otherwise a test also prints on paper.

To test it, you print an existing order again. Before you do, do these checks so you do not print an order twice by mistake:

1. Look at the paper at each printer in the location for your newest order’s printout. If it already printed, the test prints it again on any paper printer in the location.
2. Check that no printer in the location is in the middle of a real order.
3. Check the status of the latest print jobs in the BizPrint dashboard.
4. Wait for the station to finish anything it is still printing, whatever status the job shows.
5. Go to **WooCommerce** > **Print Manager** in WordPress.
6. Click the **Support** tab.
7. Check **Queue Status** in [**Print Job Queue**](https://docs.getbizprint.com/start-here/glossary/#print-job-queue). If a print request could not reach BizPrint, the plugin may keep it in the **Print Job Queue** and try again later.
8. Wait for any pending or processing jobs to finish.

Do not send a test while a job for that order is **pending**, **connecting-to-printer** or **processing**.

Then make the PDF:

1. Click the **Printers** tab in **Print Manager**.
2. Click the name of the printer location in the **Description** column. Choose the printer location that uses **Save to PDF**.
3. Click **Test print**. The button appears only for a saved location when your store has at least one order. It prints the newest real order. If the printer location uses Product Mapping, Shipping Mapping or Metadata Mapping (add-ons included with some plans), **Test print** still follows the location’s mapping rules, so an order that does not match those rules does not print there.
4. Open the folder you chose.
5. Look for the new PDF file.

Each PDF file is named after the print job’s description, and a new file with the same name can replace an earlier one. Copy files you want to keep to another place.

## Change the folder

1. Click the BizPrint icon in the system tray (the menu bar on a Mac).
2. Click **Open Settings**. The app window opens on the home screen.
3. Click **Setup PDF Printer**.
4. Click **Select PDF Directory**.
5. Choose the new folder.
6. Confirm your choice in the folder window. The app returns to the home screen.

## Turn off the Save to PDF printer

1. Click the BizPrint icon in the system tray (the menu bar on a Mac).
2. Click **Open Settings**. The app window opens on the home screen.
3. Click **Setup PDF Printer**.
4. Click **Disable PDF Printer**. The app returns to the home screen.

The **Save to PDF** printer stays in your station’s **Printers** list in the BizPrint dashboard, but it is offline and no longer saves files. A printer location that still has it selected no longer makes PDF files. Its other selected printers keep printing as before. For each printer location that used **Save to PDF**:

1. Go to **WooCommerce** > **Print Manager** in WordPress.
2. Click the **Printers** tab.
3. Click the name of the printer location in the **Description** column.
4. Remove **Save to PDF** from **Printers**, or choose another printer in its place.
5. Click **Save Changes**.

If **Save to PDF** was the only printer in a location, that location has nothing to print to until you choose another printer.

## Related pages

- [Add a printer to the BizPrint desktop app](https://docs.getbizprint.com/set-up/desktop-add-printer/)
- [Create a printer location in the BizPrint plugin for WooCommerce](https://docs.getbizprint.com/set-up/create-printer-location/)
- [Send a test print from a BizPrint printer location in WooCommerce](https://docs.getbizprint.com/print/test-print/)

Need help? Contact BizPrint support at <https://getbizprint.com/support/>.
