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Print shipping and address labels from WooCommerce with BizPrint

This page shows you how to print address labels, shipping labels, and dispatch labels for WooCommerce orders. It is for store owners and staff who pack and ship orders with the BizPrint plugin for WooCommerce and a desktop or Android station.

The three label templates

Section titled “The three label templates”

You choose each of these templates on a printer location.

  • Address Labels prints only an address, one line per part. You choose which address with Select Address Type. It works as HTML or Plain Text.
  • Shipping Label prints a label with your store’s address as the sender, the customer’s address, the order number, and the customer’s note. It works as HTML or Plain Text.
  • Dispatch Label prints a fuller dispatch slip with your store address, the billing and shipping addresses, the products, and totals. It is HTML only.

Before you start

Section titled “Before you start”

Set up a label printer location

Section titled “Set up a label printer location”
  1. Go to WooCommerce > Print Manager in WordPress.
  2. Open the Printers tab.
  3. Click Add new to create a location, or click the name of an existing location in the Description column.
  4. Type a name such as Shipping labels in the Description box.
  5. Choose the label printer in the Printers list.
  6. Choose Address Labels, Shipping Label, or Dispatch Label in the Template list.
  7. Choose an address in Select Address Type, if you chose Address Labels: Shipping Address, Billing Address, From Address, or Return Address.
  8. Fill in the Return Address Line 1, Return Address Line 2, Return City, Return Country / State, and Return Postcode fields, if you chose Return Address.
  9. Choose a format in the Output Format list. Choose HTML for a formatted label with your logo. On a desktop station, you can choose Plain Text if your label printer prints plain text.
  10. Choose the size that matches your label paper in Layout Size, for example Custom with the width and height of your labels. See Set up a BizPrint printer location in WooCommerce for 80 mm or 58 mm receipt paper and Change page size, margins, orientation and fonts for BizPrint printouts. On an Android station, the app uses the label size set for the printer in the app, unless the printer’s Page size from job is set to Use the job page size when sent. The form still needs a choice. See Set up a WooCommerce printer location for an Android station with BizPrint.
  11. Make sure Automatic Printing for Website Orders is not ticked, unless you want a label for every new order.
  12. Click Save Changes.

The other options on the page change with the template. For example, Include Shipping Method appears for Dispatch Label.

Check before you print a label

Section titled “Check before you print a label”

A test print, or a label you print by hand, prints a real order again. Do these checks first, so you do not print an order twice:

  1. Look at the paper at the printer for the order’s printout. If it already printed, a test print or a label printed by hand prints it again.
  2. Check that the printer has paper, shows no error, and is not in the middle of a real order.
  3. Check the print job status of the latest print jobs in the BizPrint dashboard. See View print jobs and their status in the BizPrint dashboard.
  4. Wait for the station to finish anything it is still printing, whatever status the job shows.
  5. Go to WooCommerce > Print Manager in WordPress.
  6. Click the Support tab.
  7. Check Queue Status in Print Job Queue.
  8. Wait for any pending or processing jobs to finish. See View and retry failed print jobs in WooCommerce with the BizPrint Print Job Queue.

Do not print while a job for that order is pending, connecting-to-printer or processing. Never place or re-create an order to get a printout.

Check the label

Section titled “Check the label”

Your store needs at least one order to check a label. Without an order, the View Sample and Test print buttons are not shown. If your store has no orders yet, wait for your first real order. Never place an order just to test a label.

  1. Click View Sample on the printer location to preview the label on screen. See Preview a BizPrint printout in WooCommerce with View Sample.
  2. Do the checks in Check before you print a label. The checks take you to the Support tab.
  3. Click the Printers tab.
  4. Click the name of your label location in the Description column.
  5. Click Test print to print your newest order on the label printer. See Send a test print from a BizPrint printer location in WooCommerce.
  6. Check that the label fits the paper and the text is not cut off.
Section titled “Print a label for an order”
  1. Do the checks in Check before you print a label.
  2. Open the Print Order # or Print Orders window for the order or orders. See Print a WooCommerce order manually with BizPrint and Print several WooCommerce orders at once with BizPrint.
  3. Untick the first location under Select Location(s) if it is not your label location. It is ticked for you.
  4. Tick your label location in Select Location(s).
  5. Click Print.

Never place an order again to get a label.

Guest orders

Section titled “Guest orders”

For Shipping Address and Billing Address labels, and for the customer addresses on Shipping Label and Dispatch Label, the address prints only when the customer has an account on your store. For a guest checkout, the label shows Guest instead of an address.

From Address and Return Address labels do not depend on the customer, so they always print.

If you ship to guest customers and need their address on the label, check a guest order first. Click View Sample on the label location when your newest order is a guest order. It shows your newest order and prints nothing. See Preview a BizPrint printout in WooCommerce with View Sample. If the address is missing, contact BizPrint support.

Section titled “Related pages”

Need help? Contact BizPrint support at https://getbizprint.com/support/.