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Change the language of BizPrint printed templates in WooCommerce

This page shows you how to choose the language of the built-in words on a printout, such as “Order Number”, “Date” and “Total”. It is for store owners and staff who use the BizPrint plugin for WooCommerce, and it applies to desktop and Android stations and to every template.

You set the language on a printer location, so each location can print in a different language. For example, a kitchen printer can print in one language while a customer receipt printer uses another.

Choose the language

Section titled “Choose the language”
  1. Go to WooCommerce > Print Manager in WordPress.
  2. Open the Printers tab.
  3. Click the name of the printer location in the Description column.
  4. Find the Template Language box.
  5. Choose one of the three options. The next section explains each one.
  6. Choose the language you want in the second list that appears, if you chose Select a Language.
  7. Click Save Changes.
  8. Click View Sample to check the result. See Preview a BizPrint printout in WooCommerce with View Sample.

The three options

Section titled “The three options”
  • Site Default Language Setting. The printout uses the language your WordPress site uses. This is the default.
  • User Profile Language Setting. The printout uses the language in the profile of the customer who placed the order. If the customer has no account, for example when they checked out as a guest, the printout uses the site language instead.
  • Select a Language. The printout always uses the language you pick in the second list, whatever the site or the customer uses. The list shows English (United States) and the other languages that the BizPrint plugin includes.

What changes and what does not

Section titled “What changes and what does not”
  • Changes: the words that the template adds itself, such as headings, column names and labels.
  • Does not change: text that comes from your store or that you type yourself. Product names, customer notes, and the text in the Appearance fields (see Add your logo and store details to BizPrint printouts in WooCommerce) print exactly as they are saved.
  • If your language is not in the list: the printout uses the language the plugin falls back to, which is English. Contact BizPrint support to ask about other languages.

The language setting applies to printouts the plugin creates. This includes automatic printing, printing an order from WooCommerce, View Sample, and reprints from the BizPrint dashboard. It is independent of the language of the WordPress admin screens or the BizPrint dashboard.

Android stations

Section titled “Android stations”

The language setting works the same way for HTML and Plain Text printouts, so it also applies to the BizPrint Android app, whichever Output Format the location uses. See Set up a WooCommerce printer location for an Android station with BizPrint.

Print a test page in your language before you rely on it in your shop. A test print prints your newest real order again, so do these checks first:

  1. Look at the paper at the printer for your newest order’s printout. If it already printed, the test prints it again.
  2. Check that the printer has paper, shows no error, and is not in the middle of a real order.
  3. Check the print job status of the latest print jobs in the BizPrint dashboard. See View print jobs and their status in the BizPrint dashboard.
  4. Wait for the station to finish anything it is still printing, whatever status the job shows.
  5. Go to WooCommerce > Print Manager in WordPress.
  6. Click the Support tab.
  7. Check Queue Status in Print Job Queue.
  8. Wait for any pending or processing jobs to finish. See View and retry failed print jobs in WooCommerce with the BizPrint Print Job Queue.
  9. Send the test print. See Send a test print from a BizPrint printer location in WooCommerce.

Do not send a test while a job for that order is pending, connecting-to-printer or processing. Never place or re-create an order to get a printout.

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Need help? Contact BizPrint support at https://getbizprint.com/support/.