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What you need to use BizPrint

This page lists everything you need before you set up BizPrint: an account, a computer or Android device to act as your station, a printer, and the place your orders come from. It is for merchants, staff and developers planning a new setup, whether you will print with the BizPrint desktop app or the BizPrint Android app.

A BizPrint account

Section titled “A BizPrint account”

You need a BizSwoop account to sign in to the BizPrint dashboard. A new account starts with some free prints, so you can try BizPrint before you choose a paid plan. See BizPrint plans, print limits and usage and BizPrint pricing.

A computer or Android device for your station

Section titled “A computer or Android device for your station”

A station is the device that receives your print jobs and sends them to your printers. It must stay switched on, with the BizPrint app running, whenever you want things to print. You can use either of these:

The BizPrint desktop app, on one of these computers:

  • Windows 7, 8, 8.1, 10 or 11, 32-bit or 64-bit.
  • A Mac with an Intel processor or Apple silicon.
  • Linux on a 64-bit Intel or AMD processor, or on a 32-bit or 64-bit ARM processor. The Linux app comes as an AppImage file.

You can download it at https://getbizprint.com/download/.

The BizPrint Android app, on an Android phone, tablet or Sunmi point of sale device running Android 8.0 or later. To print formatted pages (HTML), the device also needs Android System WebView, which is built into Android on most devices. Install the app from Google Play, and keep it updated to the latest version.

An iPhone or iPad cannot be a station. You can still send print jobs from one, for example by printing an order from your store’s admin, and they print on a printer connected to your station.

Not sure which one to pick? See Desktop app or Android app: which BizPrint station should you use?.

A printer

Section titled “A printer”

What kind of printer you can use depends on your station:

  • With the desktop app: any printer the computer can already print to, such as a receipt printer, a label printer or an office printer. It can be connected by USB, over your network, or shared from another computer, as long as it is installed on the computer and works from other programs.

  • With the Android app: one of these printers:

    • A receipt printer that understands the ESC/POS or StarPRNT command set.
    • A label printer that understands the ZPL or TSPL command set.
    • A full-page office printer that supports IPP, AirPrint or Mopria, or any printer the device can print to through the Android print dialog. With the Android print dialog, someone taps Print for each job.
    • The built-in printer of a Sunmi device.

    A network printer must be on the same Wi-Fi or network as the device. A Bluetooth printer must use classic Bluetooth: printers that only use Bluetooth Low Energy (BLE) do not work with the app. A USB printer must be plugged into the device. In WooCommerce, a printer location for an Android station can use either output format, HTML or Plain Text. See Set up a WooCommerce printer location for an Android station with BizPrint.

Somewhere your orders come from

Section titled “Somewhere your orders come from”

BizPrint prints orders and documents sent from one of these:

An internet connection

Section titled “An internet connection”

Your station must be able to connect to the internet the whole time it is printing. If it goes offline, what happens to new print jobs depends on a dashboard setting. Pending jobs are sent again by themselves when the station is back. Archived jobs are not sent again by themselves. Before you reprint an archived job, check the paper at the printer, the job’s status in the dashboard, and whether the station is still printing, and wait for it to finish. If you use WooCommerce, also check the Print Job Queue on the Support tab of Print Manager and wait for any pending or processing jobs there to finish. Never create another job while the first one is pending, connecting-to-printer or processing. See Choose what happens to BizPrint print jobs when a station is offline.

If you use WooCommerce, your store must also be online, because the station loads each printout from your store when it prints.

Section titled “Related pages”

Need help? Contact BizPrint support at https://getbizprint.com/support/.