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Print full pages on an office printer with the BizPrint Android app

This page shows you how to print full pages, such as invoices and packing slips, on an office printer from the BizPrint Android app. It is for merchants who use an Android phone or tablet as their BizPrint station and want to print on Letter or A4 paper.

The app offers two ways to print to an office printer:

Full-page printer (enter address) Android print dialog
Works with Printers that support IPP, AirPrint or Mopria Any printer the Android print dialog on your device can print to
How jobs print Automatically, as soon as they arrive Someone taps Print on the device for each job
Good for A printer that prints orders without anyone at the device A printer you can only reach through Android’s own printing, when someone is at the device

Use Full-page printer (enter address) whenever your printer supports it. Use Android print dialog only when someone is always at the device to tap Print.

  • Update the BizPrint Android app from Google Play to the latest version.
  • Install and connect the app to your station. See Install and connect the BizPrint Android app to your station.
  • Load the printer with paper and turn it on.
  • For a full-page printer:
    • Connect the printer to the same Wi-Fi or network as the Android device.
    • Check that the printer supports IPP, AirPrint or Mopria. The printer’s documentation or box tells you.
    • Find out the printer’s IP address. Most office printers show it on their display or on a network settings page they can print. Ask the person who manages your network to give the printer a fixed (static) IP address, so it does not change.
  • For the Android print dialog:
    • Check that you can print to the printer from another app on the device, for example a PDF from your files.
    • Allow notifications for BizPrint, so the app can tell you when a job is waiting while the app is in the background.

The app looks for printers when you open the Add printer screen. An office printer that it finds shows Prints full pages in its second line. If your printer is listed, add it from the list. If not, add it by its address.

  1. Open the BizPrint app.
  2. Tap Add printer under Printers on the main screen. The Add printer screen opens and starts looking for printers.
  3. Tap your printer under Found.
  4. Type a name in Printer name, for example “Office”. BizPrint shows this name in the BizPrint dashboard and in your printer location.
  5. Tap Continue. The app prints a test page. The test page is not an order.
  6. Look at the printer.
  7. Tap Yes under Did it print?. The printer page opens.

If you pick a network printer from the list and the app shows This printer prints full pages., tap Set up for full pages to add it as a full-page printer.

  1. Open the BizPrint app.
  2. Tap Add printer under Printers on the main screen.
  3. Tap Full-page printer (enter address) under Don’t see your printer?. The Add printer form opens with Full-page printer (enter address) selected.
  4. Type a name in Name, for example “Office”.
  5. Type the printer’s IP address in IP address.
  6. Leave Port and Path empty, unless your printer’s documentation gives different ones. They are optional: the fields show the usual values, and the app uses those when you leave them empty.
  7. Tap Add printer. The printer page opens.
  8. Tap Test print. The test page is not an order.
  9. Look at the printer.
  1. Open the BizPrint app.
  2. Tap Add printer under Printers on the main screen.
  3. Tap Android print dialog under Don’t see your printer?. Its second line says Pick the printer each time a job prints.
  4. Type a name in Name, for example “Office”.
  5. Tap Add printer. The printer page opens.
  6. Tap Test print. The Android print dialog opens.
  7. Choose your printer in the print dialog.
  8. Tap Print.
  1. Tap the printer under Printers on the main screen of the app.
  2. Tap Paper under Paper and output.
  3. Choose Letter, A4 or Custom.

If you chose Custom, also enter the width and the height of your paper:

  1. Tap Custom paper width (mm).
  2. Type the width of your paper in millimetres.
  3. Tap OK.
  4. Tap Advanced.
  5. Tap Paper height (mm).
  6. Type the height of your paper in millimetres.
  7. Tap OK.

To print in landscape, tap Advanced, then tap Orientation and choose Landscape. Auto follows the orientation of the job. For more settings, see Change paper, cut and layout settings for a printer in the BizPrint Android app.

How jobs print with the Android print dialog

Section titled “How jobs print with the Android print dialog”

With Android print dialog, each job waits for someone at the device. When a job arrives, the Android print dialog opens on the device. If the app is in the background, a notification says Tap to print and the job name. Tap the notification to open the print dialog. Then:

  1. Choose the printer in the dialog.
  2. Tap Print.

If several jobs arrive, their print dialogs open one at a time, in the order the jobs arrived. If you cancel the dialog, the job shows Print cancelled. If nobody taps Print in time, the job fails with a message such as No one tapped Print within 10 minutes. To give staff more or less time:

  1. Open the printer page.
  2. Tap Advanced.
  3. Tap Tap to print wait (minutes) under Print dialog.
  4. Type a number from 1 to 60. The default is 10.

If notifications are off for BizPrint, the print dialog opens the next time the app is on screen.

Set up the printer location in WooCommerce

Section titled “Set up the printer location in WooCommerce”

If you use the BizPrint plugin for WooCommerce, choose the office printer in a printer location. See Set up a WooCommerce printer location for an Android station with BizPrint. These tips help with full pages:

  • Full-page templates such as Invoice, Packing Slip, Delivery Note and Pick List suit Letter and A4 paper.
  • Choose HTML in Output Format to print your logo and the template’s layout.
  • Office printers start with Page size from job on the printer’s Advanced page set to Use the job page size when sent, so the location’s Layout Size is used. To always print on the paper set in Paper in the app, set Page size from job to Use printer settings.
  • Office printers print on the sheet with their own layout. Margins from the app or the location’s Custom Margins do not apply.
  • The number of copies set on the location is printed.

A Test print from a WooCommerce printer location prints a real order again. Before you send one, do these checks so you do not print an order twice:

  1. Look at the printer’s output tray for the order’s printout.
  2. Check that the printer has paper, shows no error, and is not in the middle of a real order.
  3. Check the print job status of the latest print jobs in the BizPrint dashboard. See View print jobs and their status in the BizPrint dashboard.
  4. Wait for the station to finish anything it is still printing, whatever status the job shows. With Android print dialog, this includes any job still waiting for someone to tap Print.

Then follow Send a test print from a BizPrint printer location in WooCommerce.

Test print on the printer page in the app prints the app’s own test page, not an order, so it needs none of these checks.

Need help? Contact BizPrint support at https://getbizprint.com/support/.